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Optimisation of customer experience for child allowance fund

Discover how Möbius supported KidsLife in the transition to the new child allowance system, by developing futureproof multichannel customer journeys.

Internal community puts Infrabel on track for circular vision and strategy

Infrabel wanted to explore its role in the circular economy. To this end, they started an internal community of committed employees with the task of develo…

Strategic management tool for monitoring staff appropriations

For several years, the FPS Economy's personnel budget was underutilised. Therefore, the FPS Economy's HR Department wanted to develop its own methodology f…

Definition of the vision and organisation of the pharmacy of tomorrow

To meet diverse challenges, the CHR Mons-Hainaut developed a vision for the future and an implementation plan for the pharmacy of tomorrow.

Environmental analysis and forecasts for future care strategy

The importance of thorough environmental analysis and forecasting of care demand and supply for determining future care strategy in elderly and home care.

Building a Circular Economy Cluster at the Port of Antwerp

Explore how the Port of Antwerp is leading sustainability through its Circular Cluster initiative, promoting innovation and eco-friendly practices.

How the City of Genk improved services with a future-ready structure

Discover how Genk redesigned its internal structure to better serve citizens and build agile, people-first public services. Read the full success story.

Monitor Customer & Employee Experience to improve Service Delivery towards different stakeholders

Möbius is helping the Customer Experience team to achieve clear CX priorities, monitoring systems and processes.

Transversal Strategic Programme Achieving Cross-Functional Goals

Discover how a transversal strategic programme can drive organizational change and align teams to reach cross-functional goals. Read the full story.

How Uccle created transparency and alignment across departments

Discover how the municipality of Uccle strengthened internal cooperation by clarifying roles and improving structural alignment. Read the full story.

Support for Health Conference Suicide Prevention

Möbius supported the Flemish Agency for Care and Health and VLESP with regard to the Health Conference on Suicide Prevention, including the preparatory and…

Municipality without a Town Hall: Working Smarter with Digitalization

Discover how a municipality optimized its operations without a physical town hall, focusing on digital solutions and customer-centric processes. Read the c…

Support in formalising the processes of Adapted support for jobseekers

With the Forem's policy reform and the introduction of adapted support for jobseekers, dozens of processes had to be updated or created from scratch. The M…

Brussels-Capital Region launches participation route for expats

The Brussels-Capital Region asked Möbius to design and facilitate a tailor-made citizen consultation process to obtain recommendations from its internation…

The new children's hospital caters to the comfort of the patient

UZ Gent attuned its children’s hospital to the needs and the comfort of patients and staff.

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