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Automating public sector complaint handling with Large Language Models

Möbius developed an AI-powered system to automate the classification, verification, and response to public sector complaints.

Double materiality analysis at Van Marcke

Van Marcke strives to create comfort while respecting nature. To carry out the double materiality analysis, Van Marcke called on the expertise of Möbius.

Potato Excellence

Since 2022, Agristo has been working with Möbius to harness operational excellence in support of its exponential growth.

Evolution towards a modern work environment at Fluxys

Möbius supported Fluxys in transforming its headquarters to a modern work environment, implementing the New Ways of Working principles.

Tailored service for digitally less-skilled customers

Discover how Möbius supported De Watergroep in improving services for digitally less-skilled customers.

Study on the realisation of shore-side electricity in Flemish Seaports

Möbius was commissioned by the Flemish government to study the feasibility and implementation of shore-side power in Flemish seaports.

Shaping the user perspective at the Flemish Agency for Justice and Enforcement

The Flemish Agency for Justice and Enforcement wanted to enhance the user perspective and participatory working through a training programme for policy coo…

A customer-centric culture adopted at ACTEON

Development and implementation of a strategy to enhance customer satisfaction for ACTEON customers (distributors) and end-users (dental professionals).

Process optimisation across support services

Experience the power of quantitative analysis in educational institutions and turn relevant data into actionable insights for confident decision-making.

Circular action plan for Mechelen: becoming fully circular by 2050

Discover how the city of Mechelen is leading the way in sustainable development and circular economy. Learn how Möbius helped shape their circular action p…

Optimising pharmaceutical production: efficiency unleashed at Pfizer

Meeting production targets is crucial in the pharmaceutical industry, that's why Pfizer partnered with Möbius to drastically reduce changeover times.

Sustainability strategy and management at NMC Group

Discover how NMC Group implemented a new sustainability strategy and created measurable targets, ensuring compliance and driving success.

Extracting trends from technician feedback using Large Language Models

To analyse Proximus’ technician feedback, Möbius applied AI technology, transforming how the company derives insights from on-site service experiences.

AI-powered analysis of a leading European city’s complaint handling

Using AI and large language models (LLMs), Möbius revolutionised the analysis of a major European city's 400,000 annual citizen reports.

Health economic evaluation of a new antibody biomarker screening test

Möbius developed an interactive health economic model for UHasselt BIOMED in order to assess the cost-effectiveness of a new medical intervention.

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