Strategic challenge
As an organisation, Erasmus Hogeschool Brussels has support services within the autonomous departments spread across Brussels as well as within its central administration. Within the framework of the strategic exercise SPE, opportunities for improvement were defined around the cooperation between the departments and central services, with a view to creating an agile, clear organisational structure. Möbius was asked to review the general functioning of these services.
Approach
Möbius started with a thorough analysis of the current situation through structured interviews with the managers of the support services, departmental directors and the process implementers themselves. From this, on the one hand, a process map was drawn up as a working tool for the next steps. On the other hand, the strengths and weaknesses of the current structure were consolidated and presented to the executive committee.
Process map
Based on these insights, a strategy day was set up in which more than 25 employees and executives used interactive working methods to reflect on current cooperation and ways to improve it. In the process, Möbius explained the concepts of (de-)centralisation and possible inspiring cooperation techniques such as SLAs, PDC, RACI and self-management. The groups then evaluated some concrete cases on dimensions such as main workplace and hierarchical management.
Example of a possible new organisational structure
Interested? Download HERE the slides and templates for an inspirational session.
For some well-selected processes, Möbius then guided the implementation of the collaboration techniques to further tailor the elements to EhB's specific needs. These test-cases also greatly increased support for the techniques when employees could see the benefits for themselves.
Results
Finally, in a final phase, Möbius delivered a new organisational structure that highlighted the roles and responsibilities of each as well as a governance model to make internal cooperation future-proof.
