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Mini-Guide

How happy employees create happy customers
Having an engaged workforce remains key. It’s a well-known fact that the differentiator between companies that lead and those lagging behind can be found i…

Mini-Guide

A customer centric organisation: from touchpoint to journey thinking
Only by looking at the customer’s overall experience along the entire journey can you start to understand how to improve customer and business performance.

Article

Focus on the citizen at the civil cabinet!
It is a fantastic initiative to focus on citizens at the civil cabinet ('Burgerkabinet'). But using extensive polls as a basis to determine the course of a…

Article

Crafting great employee experiences by design
Understanding and mapping employee experiences with the organisation, people, processes, and technology help grasp behaviour and business outcomes.

Mini-Guide

How to deliver modern Customer Service?
Based on proven methodologies, academic research, innovative thinking and our experience, we compiled a mini-guide that helps you reaching your goals as cu…

Mini-Guide

How to successfully conduct mystery research
At Möbius, we have made the standard approach for mystery research our own, thanks to proven methodologies, research, innovative thinking and a lot of expe…

Article

Is the yellow jersey becoming more important than the green jersey for supply chain networks?
The supply chain concept should regularly be subjected to a thorough long-term risk analysis. This analysis should provide advance knowledge of the consequ…

Article

Maximising healthcare value with the Value4Health dashboard
Two years after the introduction of the Value4Health cost dashboard at AZ Damiaan, we talk to Stefan Van Neste about the added value of this model for the …

Article

The role of prevention and integrated care in a future-proof healthcare system
The importance of preventive and integrated care illustrated by some great examples in Belgium.

Article

Primary care reform conference in Flanders
Möbius supported the Flemish Agency for Care and Health in the partipative process and the conference for the reform of primary care in Flanders.

Mini-Guide

How do we achieve optimal cooperation or merger between healthcare organisations?
In this mini-guide, we offer points of interest and a generic roadmap to improve partnerships in healthcare organisations.

Primary care collaboration within chronic care pathways
To fine-tune support, a multidisciplinary consultation is often organised. The aim of these consultations is to get a full picture of the situation and the…

Mini-Guide

Data monetisation
Looking to monetise your data? Download our free mini-guide and discover expert strategies for turning your data into revenue. Start earning today!

Mini-Guide

You've got data, now what?
I've got data, now what? Read our mini-guide on data analytics as your companion on this data exploiting journey.

Mini-Guide

Supply Chain Risk management
In this mini-guide Supply Chain Risk Management, we will explain how to set up a “digital twin model” of your supply chain, based on simulation technology.…

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