Approach
Organising processes differently
The new building was the opportunity to adapt operational processes, based on respect for parent and child.
The capacity was tested with regard to several parameters (number of patients, complexity and possibility of planable care, … ). This led to an optimum care process, with feasible planning.
Working together
The move was prepared through projects. Doctors, nurses, IT, logistics, … all cooperated and learned from each other. This resulted in new behaviour in a new building, with persistent and frequent consultation, also after the move. The admissions proceed according to agreed criteria, also for the peripheral hospitals.
The art of reducing
The transformation already started a year and a half before the move: bed planning improved, the lean philosophy was spread gradually and unnecessary steps in care processes were removed. Testing, piloting, adjusting, testing, … always in close collaboration with the doctor and staff in question.
Result
Together with Möbius, UZ Gent attuned its children’s hospital to the needs and the comfort of patients and staff:
- reduction in number of beds (-10%) with better bed planning.
- efficient arrangement of own workstation on the basis of the lean philosophy.
- use of the new location in a constructive atmosphere.
- optimal use of newly freed space.
