In late March, we attended the Global Process Improvement & Operational Excellence Summit with Möbius, where we gave a keynote on sustainable operational excellence and a workshop on the role of AI within operational excellence.
Enterprise Excellence: The key to sustainable success
In our keynote on Day 1, our experts explained why only 1 in 10 companies manage to sustain their programs around operational excellence over the long term. We shared insights on what really makes the difference.
For example, a holistic approach appears to be essential in strategy, operations and leadership. Although leadership plays a crucial role in making change succeed, it is the employees who, as experts in their field, are the engine of sustainable transformation. And perhaps most importantly, culture is the determining factor for long-term success.
We introduced our Enterprise Excellence model, consisting of 5 levels:
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Want to know more? This blog explores further how you can embed Enterprise Excellence through process management.
AI as an accelerator in everyday tasks
Our workshop on the second day focused on the use of AI within the everyday tasks of an OPEX professional and how AI can help organisations with challenges such as increased workloads, limited resources and the demand for faster delivery.
We presented some real-life case studies that demonstrate the power of AI in your everyday activities. Key takeaways here:
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AI is just a tool and is available to support you in your work, so you can focus on the more enjoyable and impactful tasks.
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Like any other tool within Operational Excellence, AI should help you drive ideal behaviour. This depends on the culture and characteristics of your particular organisation.
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AI requires proper embedding and change management.
Apart from its support in your daily activities, AI can do so much more. Want to discover how to deploy AI in a practical and feasible way within your organisation? Then, revisit our latest webinar (in Dutch) where we delved deeper into concrete applications and how you can prepare your organisation for a future with AI.